We are confident you will be happy with your Canon product but in the unlikely event that you do experience problems, Pantiles Cameras now offer you the reassurance of a Canon UK 2-year manufacturer’s guarantee.*
For Canon products purchased directly from Pantiles Cameras, we offer 2 years cover against manufacturing defects that may cause breakdown.
Providing you've used your product correctly and have not damaged it yourself, if it stops working, Canon UK will try and fix it. And if it can't be repaired, Canon UK will replace it with the same model (or, in the event that the model is no longer available, an alternative).If Canon UK do replace your item, the new product will be covered by the remainder of the original guarantee.
Your guarantee is covered by the terms and conditions of Canon's European Warranty System (EWS) as included with your product.
As a consumer, you have legal rights in relation to any Product that is faulty or not fit for purpose. These statutory legal rights are not affected by our manufacturer’s guarantee described here.
Damage caused by accidents or misuse are not covered by our free guarantee. These are usually covered by contents insurance. But, as long as you use your item as recommended, we will repair or replace it.
All Canon hardware products (see individual product descriptions for confirmation), purchased via the official Canon store are covered by a 2-year manufacturer’s guarantee.*
*ExceptionsConsumables (ink and toner), merchandise and 3rd party products are not covered by our 2-year manufacturer’s guarantee or EWS.
Smaller accessories are also not covered (see product descriptions for confirmation). This guarantee does not limit your statutory rights.
Please keep all the paperwork your Canon product comes with, including the receipt, somewhere safe, and in the event of a problem simply contact us at Pantiles Cameras.
We pride ourselves on selling only genuine UK stock from all the major UK suppliers. Canon, Nikon, Fujifilm, Sony, Olympus, Zeiss, Hawke, Celestron, Tamron, Sigma and many more recommend us as a preferred stockist, so you can buy with confidence knowing that the cables are all correct, the instruction book is in English, the charger is 240V with a UK plug, and there will be no extra duty or tax payable upon delivery.
We sell digital cameras, camera lenses, binoculars, telescopes and Roberts radios. We also keep a large selection of accessories and also offer a large range of services including:
Camera ServicingSensor CleaningPhoto PrintingTape TransferCine TransferTraining WorkshopsPhoto RestorationPart Exchangeand much, much more
The price on display is the price you pay no hidden extras - even the delivery is free!
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